Support

1. About TvFromGreece

Do you really have a free plan?
Sure we have! You can sign up for free and you can watch with less ads few of our premium channels without paying us a dime. We won't even ask for a credit card or other payment information.
How to register to TvFromGreece
You can register your account for free by clicking the following link: https://tvfromgreece.com/register/
Which channels do i get when i upgrade?
Even without a membership, you still have access to many of our channels at no cost and without having to register. However, our Membership Packages they provide additional benefits, listed below. What you get with Bronze Package:
  • TVONE (CYPRUS)
  • MAKEDONIA
  • OPEN BEYOND (E-CHANNEL) (Limited)
  • SIGMA
With this Package you will see Less Ads What you get with Bronze Package:
  • TVONE (CYPRUS)
  • MAKEDONIA
  • OPEN BEYOND (E-CHANNEL)
  • SIGMA
The channels you unlock with Silver, Gold, Platinum & Diamond Packages.
  • ANT1 (GREECE)
  • ANT1 (CYPRUS)
  • STAR CHANNEL
  • ALPHA (GREECE)
  • SKAI
  • ERT1
  • ERT2
  • ERT3
  • AND MANY MORE EXTRA CHANNELS
With any of those packages you will see no ADS

2. Troubleshooting

Some Channels do not Work
WHEN I TRY TO PLAY A CHANNEL A GET STREAM ERROR. Please disable any proxy or firewall you are using.
I can’t access my account
Make sure your credentials are correct (caps, numbers and symbols). If you forget your password just click on “Lost your password?” to receive a new one. In case you still having trouble to access your account please send email to [email protected] with your account details.
I see that message on all the channels: Error loading player: No playable sources found

What can i do if i see that message almost on all the channels; Watch this short video below!

I see some channels that they say are limited, what is this?
If you see a note on specific channels that they are limited it means that some hours of the day they may be offline. That usually happens when the channel it shows foreign movies or sports events such as the Champions League. If you want to watch those channels 24/7 you need to upgrade your package.

3. Payments

What payment methods do you accept?
We accept Bitcoins and Gift Cards. You can also get any premium package for free with TVPOINTS (See TVPOINTS section for more info)
How can i pay with Gift Cards?
Please follow the simple steps below:
  1. Choose whatever Gift card design you want and fill up the Gift card details as follow.
  2. Amount: "Add the price of your desire package" (NOTE: please make sure to convert the price to your currency (you can use the Google Currency Converter)
  3. Delivery: Choose Email
  4. To: gca[email protected]
  5. From: Use the same name as your account in TvFromGreece
  6. Message: IMPORTANT: LEAVE AS IT IS OR JUST DON'T TYPE ANYTHING.
  7. Check your information carefully and click "Buy Now".
That's it! Please keep in mind that your premium account will NOT be activated instantly because the payment confirmation will be manual. (Once your account will be activated you will receive an email.)
How can i pay with Bitcoins?

We have created two short videos tutorials on how to create your bitcoin wallet make purchases, not only on TvFromGreece but everywhere that they accept Bitcoins.

We Recommend to create a wallet with Coinbase (http://bit.ly/coinbase-jgr). Watch the videos below...


1. How to create a Bitcoin Wallet on Coinbase and make your first purchase (Recommended)



2. How to create a Bitcoin Wallet on Blockchain and make your first purchase

4. Bitcoins (Cryptocurrencies)

What is Bitcoin?
Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet. Bitcoin can also be seen as the most prominent triple entry bookkeeping system in existence.

Check our special page for more information here.

How can i pay with Bitcoins?

We have created two short videos tutorials on how to create your bitcoin wallet make purchases, not only on TvFromGreece but everywhere that they accept Bitcoins.

We Recommend to create a wallet with Coinbase (http://bit.ly/coinbase-jgr). Watch the videos below...


1. How to create a Bitcoin Wallet on Coinbase and make your first purchase (Recommended)



2. How to create a Bitcoin Wallet on Blockchain and make your first purchase

5. TVPOINTS

What is TVPOINTS and how it works?
TVPOINTS are the points you earn each time you complete an action on our or partner's website. For example, you earn 10 TVPOINTS (one time points) when you register on TvFromGreece.com or you can earn TVPOINTS by Downloading and Running apps or by Completing surveys from our partners offer page. It's like an alternative way to get any of premium packages and the good thing is that you can get it for free (some offers may require payment, in this case, you can always close this offer and choose another one).
Why didn’t I get my TVPOINTS?
If you have completed an offer but haven't been rewarded, please wait up to 24 hours, some offers (especially big offers) may take time to complete. If after 24 hours you still have not been rewarded, please use the "Support" button located on the offer list where you completed the offer, and follow the prompts.

Here are common reasons that you may not have been rewarded:
1. You (or someone in your household) has already downloaded/ the application before / complete the offer before.
2. You have entered fake information.
3. You did not fully complete the offer requirements.
4. You had an adblocker enabled while completing an offer.

We (TVFROMGREECE) do not decide if an offer is completed successfully, that is up to our offer partners.
I did everything right and didn’t get my TVPOINTS!
If this is the case then, next time try to do smaller offers and start using your mobile device to do offers. This happens every now and then, however we can't afford to credit everyone who doesn't receive TVPOINTS because their offer didn't work! So PLEASE choose your offers WISELY! Play with the offerwall settings and categorize the offers by how easy they are.
How many offers can I complete?
There is no limit to how many offers you can complete. So long as the offers are on the lists, you can complete them.

Ask a Question

If you can’t find what you’re looking for, open a support request and we’ll get back to you.